MinerAlert
MinerAlert
Technology Resources to support Student Success
The following information provides an overview on the resources available to help students successfully complete their courses. For any technology related questions or issues, please contact Technology Support.
| Software | Blackboard |
| Microsoft OneDrive | Equipment for Checkout |
| Internet Access | UTEP Computer Clinic |
| Mobile Print | DUO |
| Open Computer Labs | Library Resources |
Software
UTEP Technology Support has collaborated with several software vendors to increase access for our students, faculty, and staff. Below is a list of software that is available for your personal computers at no cost. For information on all software supported by UTEP Technology Support, please visit the Software Main Menu.
*Adobe Creative Cloud is available at no cost to Students enrolled in any of the pre-approved courses. Click on the following software links for more information.
Work on files in OneDrive
Store and sync your Word documents, PowerPoint presentations, Excel spreadsheets online and throughout all of your devices. Don’t let location be a barrier, real- time collaboration allows you to share your files and collaborate with your faculty member or classmates without the need to send large email attachments back and forth.
Install the OneDrive App
Download the Microsoft OneDrive App to your device and save files directly to your OneDrive. Those on Windows 10 or later already have OneDrive installed.
OneDrive App for Mac | OneDrive App for Windows
Scan Documents with your Mobile Device
Download the Microsoft OneDrive App to your device and scan files directly to your OneDrive.
How to Scan Documents (UTEP Video)
Internet Access / Mobile Hotspots
Affordable Internet Services
Spectrum | AT&T
Affordable Internet Option
The Affordable Connectivity Program helps ensure that households can get the broadband access they need for work, school, healthcare and more.
FCC's Affordable Connectivity Program
UTEPSECURE
UTEPSecure Wi-Fi is a secure wireless connection for students, faculty, and staff. Click here for more information and instructions on how to connect your devices.
Check Your Internet Speed
You'll need to have an Internet connection that is stable and fast enough to support your online learning activities. To test your Internet connection, go to www.fast.com. 3 – 4 Mbps upload and download speeds are considered fast enough for most school activities.
Checkout a Mobile Hotspot
UTEP Technology Support has a limited number of Wi-Fi hotspots available for checkout. With consideration to this, we are asking that you please apply.
Use Your Smartphone as a Hotspot
If your service provider offers this service on your smartphone, you can use the instructions below to connect.
iOS Instructions | Android Instructions
UTEP Mobile Print
Print From Your Laptop, Smartphone, or Tablet
Students can print from their personal devices to our printers located throughout campus. Visit the Mobile Print web page for instructions on how to connect your device.
Open Computer Labs on Campus
The following computer labs are available to all UTEP students.
| Lab | Location |
| Collaborative Learning Center | UTEP Library 2nd floor |
| Cyber Café Computer Lab | Union Building East Room 204 |
Blackboard
Many professors use Blackboard to post class announcements, course materials, assignments and grades online. To access Blackboard, log into my.utep.edu and click on the Blackboard icon.
Visit the Blackboard for Student's Web page for more information.
BLACKBOARD FOR STUDENTS WEB PAGE
Blackboard Tests and Respondus Lockdown Browser & Monitor
Some professors require tests be taken online with Blackboard and Respondus Lockdown Browser, a tool that locks Internet browsing for the duration of the test. To download Respondus, log into Blackboard, select "Tools" on the left and click on Respondus Lockdown Browser.
Equipment Checkout
Laptop Checkout
UTEP Technology Support has a limited number of laptops available for students to checkout.
Student-priced Laptops
UTEP has partnered with Dell and Apple to offer discounted prices on laptops for our students.
DELL LAPTOPS
MACBOOK AIR
Help Purchasing a Laptop
If you need assistance in purchasing a computer or laptop, the Paydirt Emergency Loan Program is available to assist students. The maximum loan amount is $500. You can apply for this loan by emailing gchairez@utep.edu to request your personalized online application link.
UTEP Computer Clinic
Tech support is available for your personal computer at no cost. The Computer Clinic can assist with software & OS installations, virus and malware removal, and more. Services for students are offered onsite.
DUO Two-Factor
Two-factor authentication (2FA) adds an extra layer of security to your online accounts. Verifying your identity using a second factor, like your phone or other mobile device, prevents anyone but you from accessing your account, even if they know your password. Click here for more information.
Library Resources
Students can now access electronic materials found in the Classic Catalog, MinerQuest and the Library’s other databases from off-campus.
For more information on Library Electronic Materials, please visit the University Library web page.
