Current Research
CAOE: Dynamic resource allocation for predicted demands at a network of screening facilities
The Center for Accelerating Operational Efficiency (CAOE) is a Center of Excellence established by the U.S. Department of Homeland Security. UTEP is a partner in CAOE, which is led by Arizona State University (ASU).
U.S. airports currently handle over 900 million air passenger per year. When the average passenger wait time at a security checkpoint increases, frustrations and tensions rise with both passengers and TSA security screeners. Increasing the efficiency of screening points will improve both airport customer satisfaction and TSA performance. Taking a fresh look at the airport screening process by observing and researching the current operations, the UTEP-ASU research team is developing a decision support tool to simulate and visualize TSA checkpoint operations at high volume airports with dynamic passenger demands.
This project will help improve the following processes: